Account

Delete Your Account

We’re sorry to see you go. Deleting your account is permanent and cannot be undone.

⚠️ What gets deleted

Your profile, gameplay history, coin balance, leaderboard entries, purchase records, and any active subscription will be permanently removed. If you have a paid subscription it will be cancelled and you will not be charged again.

How to Delete Your Account

Option A — From the App

  1. Open the Sudoku app and go to Profile
  2. Scroll down and tap Delete Account
  3. Confirm by tapping Delete permanently
  4. Enter the 6-digit verification code sent to your email
  5. Your account and all associated data will be deleted immediately

Option B — Via Email

If you cannot access the app, send an email to our support address from the email associated with your account. Include “Delete my account” in the subject line. We will process your request within 30 days.

What happens to my subscription?

Any active Stripe subscription is cancelled immediately upon account deletion. For App Store or Google Play subscriptions, we cancel on our end but you should also cancel directly in your device’s subscription settings to prevent further charges.

Can I recover my account?

No. Once deleted, your data cannot be restored. If you sign in again after deletion a brand-new account will be created with no history or purchases.

Data Removal Timeline

← Back to Privacy Policy

If you have questions about account deletion, contact us through the in-app Support screen.